FAQs

Welcome to our FAQs — answers to the questions we’re most often asked about. Below you’ll find practical information about our process, timelines, budgets, scope of services and what to expect when you work with us. If your question isn’t covered here, please get in touch — we’re happy to help.

  • We work on projects nationally across the UK, with a strong focus on the North East of England, including Newcastle upon Tyne, Gosforth, Jesmond, Whitley Bay and surrounding areas. We also take on selected projects further afield depending on scope and timings.

  • Yes. We work on both residential interiors and commercial projects, with a particular focus on hospitality-led spaces such as cafes, restaurants, offices and boutique venues.

  • We offer interior design services for both residential and commercial projects. This includes design-only support, project coordination and full interior design services.

    Our work typically covers concept development, layout and space planning, detailed design, sourcing and procurement, and on-site coordination where required. Services are tailored to each project depending on its scale and requirements.

  • Every project starts with an initial consultation to understand your space, priorities and budget. From there, we develop a clear concept and layout strategy. Depending on the service you choose, this can then progress into detailed design, sourcing and on-site coordination.

  • Yes. We work with a trusted network of builders, joiners, decorators and suppliers.

    For commercial projects, we can prepare tender information and support the tender process, working with appointed contractors once selected. If you already have a team in place, we’re happy to collaborate with them.

  • The design phase is charged as a fixed fee, agreed upfront based on the scope of work. Project management and procurement are quoted separately and clearly outlined before works begin, so you know exactly what’s included.

  • To prepare an accurate proposal, we’ll usually need a brief overview of the space, your goals for the project, an approximate budget range and any existing drawings or plans if available. Don’t worry if everything isn’t defined yet — we can help shape the brief during the early stages.

  • Absolutely. Budget is discussed early on and helps guide design decisions throughout the project. We focus on creating thoughtful, practical solutions that make the most of your investment.

  • If your service includes procurement or project management, we can manage ordering, deliveries and coordination with suppliers and trades to keep everything running smoothly.

  • The best way to start is to get in touch via the contact form or email. We’ll arrange an initial call or consultation to talk through your project and confirm next steps.